student care
The University is committed to supporting the attainment and success of its students. Through its Student Care Protocol, staff work with students to identify appropriate actions and support either within or external to the University, to help students through the array of difficulties they may encounter during their time as a student.
No issue is too small to raise with the helpful support team. If you are worried about your studies, or a personal issue affecting your studies, you can contact any of the University’s support team, including:
For information about the range of support available to students, visit the Student Guidance Centre
http://www.qub.ac.uk/directorates/sgc/
No issue is too small to raise with the helpful support team. If you are worried about your studies, or a personal issue affecting your studies, you can contact any of the University’s support team, including:
- Staff in your School (Adviser of Studies, Personal Tutor, module or year co-ordinator)
- Chaplains
- Staff in the Student Guidance Centre (Counsellors, Information Assistants, Learning Support Tutors, Careers Advisers, Disability Officers)
- Residential Life Assistants in the halls of residence
- Students’ Union Advice Centre or Sabbatical Officers
- Your GP or other health professional
For information about the range of support available to students, visit the Student Guidance Centre
http://www.qub.ac.uk/directorates/sgc/
Anti-bullying and Harassment Policy
The University’s Student Charter, its Policy on Equality and Diversity and its Student Anti-bullying and Harassment Policy make reference to working in a learning environment which is free from harassment including discrimination, victimisation and bullying, and expects individuals to treat fellow students, staff and visitors equally and respectfully. In line with its regulations the University will take disciplinary action against students who cause distress by comments made about others, whether said or in writing. This includes comments written in the public domain, for example on social networking sites.
Chaplaincies
http://www.qub.ac.uk/Discover/Campus-and-facilities/Chaplains-and-Religious-Representatives/Currently 12 faiths and denominations are represented at the University. Our work is varied and far reaching but we always hope to offer a warm welcome, support and advice (spiritual and otherwise) to all members
of the University community. Each of us is committed to playing a constructive and beneficial role in the building up of the individual person, and of the University community. The Chaplaincies website is the best source of information, however, the four main chaplaincy centres and points of contact are:
Catholic Chaplaincy
28 Elmwood Ave
And 49a Derryvolgie Avenue
Church of Ireland (Anglican) Centre
22 Elmwood Ave
And 49a Derryvolgie Avenue
Methodist Chaplaincy
26 Elmwood Ave
And 49a Derryvolgie Avenue
Presbyterian Community Centre
12 Elmwood Ave
And 49a Derryvolgie Avenue
of the University community. Each of us is committed to playing a constructive and beneficial role in the building up of the individual person, and of the University community. The Chaplaincies website is the best source of information, however, the four main chaplaincy centres and points of contact are:
Catholic Chaplaincy
28 Elmwood Ave
And 49a Derryvolgie Avenue
Church of Ireland (Anglican) Centre
22 Elmwood Ave
And 49a Derryvolgie Avenue
Methodist Chaplaincy
26 Elmwood Ave
And 49a Derryvolgie Avenue
Presbyterian Community Centre
12 Elmwood Ave
And 49a Derryvolgie Avenue
Counselling
There may be times when you find things difficult for a range of reasons and emotional stress and difficulty can seriously impede your ability to study effectively.
Queen’s students can access support and advice of a counsellor. Staff are friendly, approachable and experienced in dealing with a wide range of issues that students have to face at University and in their personal lives. Don’t leave things until the problem escalates; speak to them at the earliest opportunity.
Emotional distress and difficulty can seriously impede your ability to study effectively. Counselling can support you in managing your difficulty so that your studies do not suffer unduly, and help you gain new perspective when looking at a range of options.
Counselling is free and confidential to any student of the University, and can range from a five-minute chat to a series of 50-minute sessions. Counsellors are professionally trained and accredited and are bound by the Code of Ethics of their professional body, the BACP.
Appointments are available during normal working hours but some evening and Saturday morning appointments are also available – just ask if these times would suit you better.
Counselling Service
Student Guidance Centre and 84 University Street, as well as regional centres throughout Northern Ireland
T: 0808 800 0016 (freephone from landline and mobile)
24 hour telephone counselling: 0808 800 0016 (freephone)
E: qubstudent@carecall.wellbeing.com
http://www.qub.ac.uk/directorates/sgc/wellbeing/TheCounsellingService/
Queen’s students can access support and advice of a counsellor. Staff are friendly, approachable and experienced in dealing with a wide range of issues that students have to face at University and in their personal lives. Don’t leave things until the problem escalates; speak to them at the earliest opportunity.
Emotional distress and difficulty can seriously impede your ability to study effectively. Counselling can support you in managing your difficulty so that your studies do not suffer unduly, and help you gain new perspective when looking at a range of options.
Counselling is free and confidential to any student of the University, and can range from a five-minute chat to a series of 50-minute sessions. Counsellors are professionally trained and accredited and are bound by the Code of Ethics of their professional body, the BACP.
Appointments are available during normal working hours but some evening and Saturday morning appointments are also available – just ask if these times would suit you better.
Counselling Service
Student Guidance Centre and 84 University Street, as well as regional centres throughout Northern Ireland
T: 0808 800 0016 (freephone from landline and mobile)
24 hour telephone counselling: 0808 800 0016 (freephone)
E: qubstudent@carecall.wellbeing.com
http://www.qub.ac.uk/directorates/sgc/wellbeing/TheCounsellingService/
health centre
Students with a Belfast address, even if they only live there during the week, are strongly encouraged to register with a General Practice (GP) surgery to the University- although it must be within a 10 mile radius of your address. If you are ill and need a doctor’s note relating to your studies, you must see a GP as soon as possible. It is also very important to be registered with a local GP surgery if you are suddenly and unexpectedly ill and require GP (non-emergency) attention. Students from within the United Kingdom can switch back to their ‘home’ GP during the summer break.
The University Health Centre (UHC) at Queen’s offers student-focused NHS services and University funded non-NHS services for Queen’s students. The UHC has extensive experience in the health needs of young adults and are a friendly team who understand University life. International students resident in the UK for six months or more on a student visa are entitled to free NHS care and can also register with the practice. Visit our website or phone the Health Centre for more information on how to register.
University Health Centre
Elmwood Manse
7 University Terrace
Belfast BT7 1NP
Tel: 028 9066 4634 / Out of Hours: 028 9079 6200
http://www.qub.ac.uk/directorates/AcademicStudentAffairs/StudentGuidanceCentre/StudentHealth/
The University Health Centre (UHC) at Queen’s offers student-focused NHS services and University funded non-NHS services for Queen’s students. The UHC has extensive experience in the health needs of young adults and are a friendly team who understand University life. International students resident in the UK for six months or more on a student visa are entitled to free NHS care and can also register with the practice. Visit our website or phone the Health Centre for more information on how to register.
University Health Centre
Elmwood Manse
7 University Terrace
Belfast BT7 1NP
Tel: 028 9066 4634 / Out of Hours: 028 9079 6200
http://www.qub.ac.uk/directorates/AcademicStudentAffairs/StudentGuidanceCentre/StudentHealth/